Privacy policy
This policy describes how we process personal data under the Swiss Federal Act on Data Protection (FADP, revDSG) and, where applicable, the GDPR.
Data we process
- Details from forms: name, company, email, phone, website, city, industry, message
- Technical details when a page is accessed: IP address, browser, time (server logs)
- Source details from links (utm parameters), language and page visited, together with your enquiry
- Appointment details if you book a call
Purposes
- Answering your enquiry and preparing quotes
- Carrying out the AI visibility check
- Contract performance and collaboration
- Operation, security and abuse protection of the website
- Newsletter, only with your express consent
Service providers
We use the following processors. The list is updated before each service goes into operation:
- Vercel Inc. (USA): hosting and form processing
- Cloudflare, Inc. (USA): spam protection (Turnstile), cookieless audience measurement (Web Analytics)
- Cal.com, Inc. (USA): appointment booking. Only loaded when you open the booking.
- Brevo (Sendinblue SAS, France): newsletter, only with consent
Disclosure abroad
Our studio is located in Turkey. In the assessment of the Swiss Federal Council, Turkey does not have a recognised adequate level of data protection. We base the disclosure on standard contractual clauses or, where you send us an enquiry, on the performance of a contract or pre-contractual measures.
We use service providers in the USA on the basis of the Swiss-U.S. Data Privacy Framework or standard contractual clauses.
Cookies and analytics
We do not use tracking cookies or Google Analytics. Audience measurement is cookieless and without profiling. Source details are stored in the browser only for the duration of the session.
Retention
We delete enquiries that do not lead to a contract after 24 months at the latest. We keep contract data for as long as statutory retention obligations apply.
Your rights
You can request access to, correction, deletion or handover of your data, and withdraw consent. Write to info@reneedesignlab.com. You can also contact the Federal Data Protection and Information Commissioner (FDPIC) or a competent EU supervisory authority.
Last updated: 08.11.2026